You can check the status of your order anytime by following the steps below:
- Go to the Steelmade Cookware website at www.steelmadeusa.com
- Click on MENU at the top left corner of the screen
- Click on TRACK ORDER
You can also access the order tracking page directly at the following address:
TRACKING MULTIPLE BOX ORDERS
If the Shipping Method says "Multiple Box FedEx Ground Shipping" on your order, your items required more than one box to ship. FedEx assigns a single "Master Tracking Number" for multi-box shipments. Unfortunately, if only one box arrives they mark the entire shipment as delivered. To track the individual packages in your order scroll down and click the red tracking number link below the order detail to go directly to the FedEx tracking page. There is a link that reads "Multi-piece Shipment" that will show the progress of the individual packages.